Terms & Conditions

1. SMS Messaging Terms

By expressly consenting to receive SMS communications from MORTGAGES BY MECHELE INC, you agree to receive informational and customer service text messages relating to your mortgage application and associated loan processing activities.

These communications may include:

• Mortgage application updates.
• Requests for outstanding documentation.
• Loan processing and underwriting status updates.
• Appointment scheduling and reminders.
• Closing coordination and transaction updates.
• Responses to borrower inquiries.
• Other mortgage-related customer service communications.

Messages may be manually sent by authorized company representatives using business communication systems.

Our SMS messaging program is primarily intended for customer service, mortgage application assistance, and loan processing communications.

2. Message Frequency

Message frequency varies depending on your mortgage application, transaction activity, and communication needs.

Messages may be recurring while your mortgage application is being processed.

3. Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge you for SMS messages according to your wireless service plan.

4. Opt-Out Instructions

You may stop receiving SMS communications from MORTGAGES BY MECHELE INC at any time by replying STOP to any text message.

After opting out, you may receive a confirmation message. No further messages will be sent through this SMS program unless you provide new consent.

5. Help and Customer Support

For assistance with SMS communications, reply HELP to any message.

You may also contact us directly:

6. Consent

Participation in our SMS messaging program is voluntary.

Consent to receive text messages is not required as a condition of obtaining mortgage brokerage services or a mortgage loan.

You may decline or withdraw SMS consent and communicate with our company through other available methods.

7. Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Message delivery is subject to network availability and mobile carrier conditions.

8. Privacy and Information Protection

MORTGAGES BY MECHELE INC respects your privacy and does not sell or share SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.

Personal information collected through SMS communications is used for legitimate mortgage brokerage operations, customer service, and loan processing activities.

For additional information regarding how we collect, use, and protect your information, please review our Privacy Policy:

https://mortgagesbymechele.com/privacy-policy

9. Changes to These Terms

MORTGAGES BY MECHELE INC may update these Terms & Conditions to reflect changes in our services, legal requirements, or messaging practices.

Updated terms will be published on our website.

10. Contact Information